Horizon
RSSB’s monthly magazine for rail leaders
Issue 12 | April 2024
• Safety and health excellence - vision to reality
• Moving rail forward together
• Customer experience: reaching the higher bar
• The £50 million opportunity
Helen CostelloDirector of Business Management and Performance
Contents
Keeping industry at the heart of our work towards safer, smarter rail
Moving rail forward together
Milestone: National Technical Specification Notices changes with DfT
The health and safety of rail: from vision to reality
Customer experience: reaching the higher bar
Meet the System Safety and Risk group
Mind the gap: integrating PTI risk management
Human factors: shaping the railway around our people
Weathering the storm
The £50 million opportunity
Research short
Rail industry
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